• How long is the warranty on heated socks?

We provide 6 months warranty for socks.

• Is the size chart on the website unisex?

Yes, the size of gloves and socks is a universal size, you can measure according to the measurements we provide.

• Whether the heating effect of socks will be affected by the external environment？

Yes, that's a good question. Since we are using a lithium battery, its low-temperature resistance has a threshold.
When the temperature is lower than -15°C, the actual capacity of the battery will drop.

1. So if you are going to a low-temperature area, be sure to fully charge the battery.

2. If you need a long battery life, it is recommended that you have a spare battery.

• How to use socks correctly?

Step 1: Charging - Fully charge before first use.

Step 2: Insert Battery - Connect the battery to the plug in your pocket.

Step 3: Turn on - Press the on/off button to adjust the temperature.

Step 4: Turn Off - Press the On/Off button until the light turns off.

Note: If not used for a long time, please remove the battery.

• How to wash and care for socks?

Hand washing is recommended to maintain its good functionality.

If you want to machine wash, please use the laundry bag.

Please wait until completely dry before use.

When not in use, recharge the battery every 2 months.

• What does the socks contain?

1* pair of heated socks,

1*pair 7.4v 2200mah lithium polymer battery,

1*USB-DC charger,

1* User manual,