If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Savior Heat ships to the U.S. and over 100 countries worldwide. U.S. orders usually arrive within 2–7 days. For other logistics timeliness, please see "Shipping Policy"
Customer Support
Savior Heat offers support by phone and email. Call +1 888-892-9717 or email support@saviorheat.com. Service hours: Monday–Friday, 9:00 AM–6:00 PM EST. Lunch break: 12:00–1:00 PM EST.
FAQ’s
Have questions about your order or Savior Heat products? Find answers about shipping, returns, warranty, sizing, batteries, and product use here.
Visit our FAQs page to find answers to common questions.
Warmth Beyond the Ordinary
SAVIOR HEAT Heated Balaclava is designed for skiing, cycling, motorcycling, snow hiking, winter commuting, and cold-weather outdoor activities, providing fuller protection for the head, face, and neck.
The outer shell is made with 100% polyester for lightweight durability, while the inner lining uses 100% fleece for soft, cozy comfort against the head and face.
Built-in carbon fiber heating wires focus warmth around the temple area, helping the sides of the head feel more comfortable in low temperatures and cold wind.
The full-coverage balaclava design protects the head, ears, lower face, and neck. Wear it on its own or pair it with ski helmets, motorcycle helmets, or winter outerwear.
Powered by a 7.4V 2200mAh rechargeable battery, it offers three adjustable heat levels. The square S LOGO power display switch is easy to use, while the inner battery pocket keeps the setup clean and comfortable.
Advanced heating technology delivers consistent warmth with NTC overheat protection for safer, worry-free comfort.
High: 149°F / 65°C | Up to 3H Runtime
Medium: 131°F / 55°C | Up to 5H Runtime
Low: 113°F / 45°C | Up to 10H Runtime
Up to 70% runtime efficiency at -4°F.
Reliable warmth, even in extreme cold.
*Data based on SAVIOR HEAT lab testing.
BATTERY PERFORMANCE
7.4V 2200mAh rechargeable battery power, engineered for stable winter performance.
Cold-Resistant Power
Stable output when temperatures drop.
UL Certified. FCC / CE / RoHS / UKCA Compliant. MSDS Available.
Safety-tested for reliable charging, storage, and everyday winter use.
Up to 10Hrs Runtime
Long-lasting warmth on low setting under standard testing conditions.
Tech Specs
Fabric
Outer Shell
100% polyester
Inner Lining
100% fleece
Heating System
Full-Coverage Winter Protection
Cold-weather comfort for outdoor warmth
Designed for skiing, motorcycling, cycling, commuting, and winter work
Warmth and coverage for the head, ears, lower face, and neck
Three Adjustable Heating Settings
3 heat levels for customized comfort
100% output for quick warmth
55% output for everyday cold-weather use
25% output for gentle, longer-lasting warmth
Temple Heating Technology
Carbon fiber heating wires
Focused warmth around both sides of the head
Thin, hidden heating design that helps maintain a comfortable fit
Helmet-Ready Comfort
Soft 100% fleece lining for skin-friendly comfort
Lightweight 100% polyester outer layer for daily outdoor use
Designed to fit under ski helmets, motorcycle helmets, and cycling gear
Battery
Rechargeable battery-powered design
Built-in inner battery pocket for a clean look and easy wear
Portable warmth for snow sports, riding, commuting, outdoor work, and daily winter protection
Design
Full-Coverage Balaclava Design
Soft, skin-friendly fleece lining
Cozy coverage for head, ears, lower face, and neck
Designed for skiing, riding, cycling, commuting, and winter work
Portable Everyday Warmth
Lightweight and easy to wear
Comfortable under helmets or winter gear
Enjoy soothing warmth wherever winter takes you
Rechargeable Power System
Rechargeable battery-powered design
Built-in inner battery pocket for a clean look
Easy to charge with USB power at home or on the go
3-Level Heat Control
100%, 55%, and 25% heat output settings
Focused temple warmth for cold-weather comfort
Adjust heat for snow sports, riding, commuting, or daily winter protection
Included in the Box
Heated Balaclava
2200mAh Battery
Dual Charging Cable
User Manual
Portable Storage Bag
Premium Gift Box
FAQs
How to choose the right size?
This heated balaclava is designed with a flexible fit for most daily winter wear needs. The stretch fabric helps it fit comfortably under helmets, winter jackets, ski gear, and outdoor equipment.
Is this heated balaclava good for outdoor activities?
Yes. This heated balaclava is ideal for skiing, snowboarding, motorcycling, cycling, hiking, hunting, camping, commuting, and outdoor work. It helps protect your head and face from cold weather while providing added warmth.
How long does the heated balaclava battery last?
Battery life may vary depending on the heat setting, battery capacity, outside temperature, and usage conditions. In general, the low setting provides longer-lasting warmth, while the high setting delivers stronger heat with shorter runtime. For best performance, fully charge the battery before each use.
How to use the heated balaclava correctly?
Step 1: Charge the Battery — Fully charge the battery before first use.
Step 2: Insert the Battery — Place the battery into the built-in battery pocket and connect it to the cable.
Step 3: Turn On the Balaclava — Press and hold the power button to turn it on.
Step 4: Adjust the Heat — Short press the button to switch between heat levels.
Step 5: Turn Off the Balaclava — Press and hold the power button until the indicator light turns off.
Note: If the balaclava will not be used for a long time, please remove the battery.
How should I care for the heated balaclava?
Remove the battery before cleaning. Hand washing is recommended to protect the heating system and fabric structure. Gently wash with cold water and let it air dry completely before use. Do not tumble dry, bleach, iron, or dry clean.
Le choix d'une sélection entraîne l'actualisation de la page entière.