If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Savior Heat ships to the U.S. and over 100 countries worldwide. U.S. orders usually arrive within 2–7 days. For other logistics timeliness, please see "Shipping Policy"
Customer Support
Savior Heat offers support by phone and email. Call +1 888-892-9717 or email support@saviorheat.com. Service hours: Monday–Friday, 9:00 AM–6:00 PM EST. Lunch break: 12:00–1:00 PM EST.
FAQ’s
Have questions about your order or Savior Heat products? Find answers about shipping, returns, warranty, sizing, batteries, and product use here.
Visit our FAQs page to find answers to common questions.
Warmth Beyond the Ordinary
Kids grow fast. Their winter gear should be ready to keep up.
Adjustable shoulder snaps help fine-tune the length, while expandable side zippers create extra room around the waist — making it easier to adapt the fit as kids grow or add layers underneath.
Magsnapic® Charge makes connecting the battery easier with magnetic alignment, while YKK zippers, practical pockets, and an easy-to-layer sleeveless design keep everyday winter wear simple and comfortable.
Powered by EH® Heating System, three heating zones warm the left abdomen, right abdomen, and back, with noticeable warmth in about 30 seconds.
The temperature is limited to a kid-friendly maximum of 131°F / 55°C, and the system automatically shifts from High to Medium after 5 minutes for a more balanced warming experience.
The lightweight 3000mAh rechargeable battery weighs about 108–118g — around 100g lighter than our adult extended-runtime battery — helping reduce bulk while kids move, play, and explore.
Enjoy up to 12–13H of warmth on Low, with the battery tucked neatly into the internal pocket and out of the way.
3000mAh · Up to 12–13H · USB-C · Air Travel Ready
Tech Specs
Fabric
Soft & Comfortable
Polyester Fiber
Heating System
3-Zone Core Heating
Balanced heating across the left abdomen, right abdomen, and back helps keep the body’s core warm and comfortable during outdoor play.
Three Adjustable Heating Settings
3 heat levels
Low: 104–113°F
Medium: 122–131°F
High: 131–149°F
Carbon Fiber Heating Elements
Upgraded carbon fiber heating system
Expanded heating coverage for lasting warmth
Long-Lasting Heat
High: 3–4 hours
Medium: 5–6 hours
Low: 10–12 hours
Battery
7.4V 3000mAh battery
Design
KidSafe Temperature Control
ClimaFlex® KidSafe Intelligent Temperature Control — designed with children’s safety in mind for greater peace of mind for parents.
2-Year Adaptive Sizing
Adjustable shoulder straps and side expansion zippers adapt as kids grow for a more flexible, longer-lasting fit.
Magnetic Fast Charging
Magnetic snap charging makes connection and removal quick and easy, so kids can recharge more independently.
3-Zone Balanced Heating
Heating zones across the left and right abdomen and back help maintain consistent warmth for comfortable outdoor play.
Included in the Box
Heated Apparel
3000mAh Battery
Dual Charging Cable
User Manual
Portable Storage Bag
Premium Gift Box
FAQs
How to choose the right size?
Try measuring the key areas based on the product style, such as chest, waist, hips, or inseam, then refer to our size chart to find the right fit. If you’re between sizes or prefer layering underneath, we recommend choosing the larger size for a more comfortable fit.
Is heated apparel good for outdoor activities?
Yes. Heated apparel is designed for cold-weather activities like skiing, hiking, camping, hunting, dog walking, commuting, outdoor work, and everyday winter wear. If you get cold easily, it’s a great choice for staying warm, comfortable, and ready for the day.
How long does the battery last?
A fully charged battery typically lasts 2–12 hours depending on the product, battery capacity, and heat setting. In general, high heat provides shorter runtime, while low heat offers longer-lasting warmth. Actual battery life may vary based on outside temperature and usage conditions.
How to use heated apparel correctly?
Step 1: Charge the Battery — Fully charge the battery before first use.
Step 2: Connect the Battery — Plug the battery into the cable inside the battery pocket.
Step 3: Turn On the Heat — Press the power button to turn on the heating system and adjust the temperature.
Step 4: Turn Off the Heat — Press the power button until the indicator light turns off.
Note: If the heated apparel will not be used for a long time, please remove the battery.
How should I care for heated apparel?
Remove the battery before cleaning. Zip up the garment and place it in a laundry bag before washing. Machine wash on a gentle cycle with cold water, then air dry only. Do not tumble dry, bleach, iron, or dry clean.
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