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Shipping Information
Savior Heat ships to the U.S. and over 100 countries worldwide. U.S. orders usually arrive within 2–7 days. For other logistics timeliness, please see "Shipping Policy"
Customer Support
Savior Heat offers support by phone and email. Call +1 888-892-9717 or email support@saviorheat.com. Service hours: Monday–Friday, 9:00 AM–6:00 PM EST. Lunch break: 12:00–1:00 PM EST.
FAQ’s
Have questions about your order or Savior Heat products? Find answers about shipping, returns, warranty, sizing, batteries, and product use here.
Visit our FAQs page to find answers to common questions.
Warmth Beyond the Ordinary
SAVIOR HEAT Heated Lumbar Pillow combines soft lumbar support, portable heating, and everyday comfort for home, office, travel, reading, and relaxing on the couch.
Its 3-in-1 design works as a hug pillow, back support pillow, or warming pad. Carbon nano heating delivers noticeable warmth in about 3 seconds with a larger heating area for more even comfort.
A built-in 10000mAh battery provides up to approximately 9.5 hours on low, 4.5 hours on medium, and 2.5 hours on high. Universal USB charging supports power banks, car adapters, and wall chargers for flexible use anywhere.
Advanced heating technology delivers consistent warmth with NTC overheat protection for safer, worry-free comfort.
High: 149°F / 65°C | Up to 3H Runtime
Medium: 131°F / 55°C | Up to 5H Runtime
Low: 113°F / 45°C | Up to 10H Runtime
Up to 70% runtime efficiency at -4°F.
Reliable warmth, even in extreme cold.
*Data based on SAVIOR HEAT lab testing.
BATTERY PERFORMANCE
7.4V 10000mAh rechargeable battery power, engineered for stable winter performance.
Cold-Resistant Power
Stable output when temperatures drop.
UL Certified. FCC / CE / RoHS / UKCA Compliant. MSDS Available.
Safety-tested for reliable charging, storage, and everyday winter use.
Up to 10Hrs Runtime
Long-lasting warmth on low setting under standard testing conditions.
Tech Specs
Fabric
Polyester
Heating System
Pillow Heating Coverage
Cold-weather comfort for daily relaxation
Designed for home, office, sofa, bed, and travel use
Warmth for back, waist, abdomen, lap, and core areas
Three Adjustable Heating Settings
3 heat levels
Low: 86–104°F
Medium: 104–122°F
High: 122–140°F
Advanced Nano-Fiber Heating
Fast heating within 3 seconds
NTC intelligent temperature control
Even, steady warmth for cozy comfort
Long-Lasting Heat
High: up to 2.5 hours
Medium: up to 4.5 hours
Low: up to 9.5 hours
Battery
10000mAh rechargeable battery
Portable power for home, office, sofa, bed, travel, and daily relaxation
Design
Soft Comfort Pillow Design
Soft, breathable fabric
Cozy support for back, waist, abdomen, or lap
Designed for home, office, sofa, bed, and travel
Portable Everyday Warmth
Lightweight and easy to carry
Comfortable for sitting, resting, or relaxing
Enjoy soothing warmth wherever you need it
Rechargeable Power System
10000mAh rechargeable battery
Built-in battery pocket for neat storage
Easy to power up at home or on the go
3-Level Heat Control
Low, medium, and high heat settings
Fast, even warmth for cold-weather comfort
Adjust heat for indoor use, travel, or daily relaxation
Included in the Box
Heated Pillow
10000mAh Battery
Dual Charging Cable
User Manual
Portable Storage Bag
Premium Gift Box
FAQs
How to choose the right size?
Try checking the pillow dimensions and comparing them with your sofa, office chair, bed, or travel needs before purchase. A heated pillow is not size-specific like wearable products, so choose the size based on where you plan to use it and how much coverage you prefer.
Is this heated pillow good for daily use?
Yes. This heated pillow is designed for everyday comfort at home, in the office, while traveling, or during cold-weather relaxation. The soft fabric and portable heating design make it easy to enjoy soothing warmth on your back, waist, abdomen, lap, or shoulders.
How long does the battery last?
Battery life may vary depending on the heat setting, battery capacity, outside temperature, and usage conditions. In general, lower heat settings provide longer-lasting warmth, while higher heat settings deliver stronger heat with shorter runtime.
How to use the heated pillow correctly?
Step 1: Charge the Battery — Fully charge the battery before first use.
Step 2: Connect the Battery — Plug the battery into the cable inside the battery pocket.
Step 3: Place the Pillow — Use the pillow on your sofa, chair, bed, car seat, or travel seat as needed.
Step 4: Turn On the Heat — Press and hold the power button to turn it on, then select your preferred heat level.
Step 5: Turn Off the Pillow — Press and hold the power button until the indicator light turns off.
Note: Please turn off the heating function when not in use and remove the battery if the pillow will not be used for a long time.
How should I care for the heated pillow?
Remove the battery before cleaning. For daily care, gently wipe the surface with a damp cloth and let it air dry completely before use. Do not machine wash, tumble dry, bleach, iron, or dry clean unless the user manual clearly states otherwise.
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