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Shipping Information
Savior Heat ships to the U.S. and over 100 countries worldwide. U.S. orders usually arrive within 2–7 days. For other logistics timeliness, please see "Shipping Policy"
Customer Support
Savior Heat offers support by phone and email. Call +1 888-892-9717 or email support@saviorheat.com. Service hours: Monday–Friday, 9:00 AM–6:00 PM EST. Lunch break: 12:00–1:00 PM EST.
FAQ’s
Have questions about your order or Savior Heat products? Find answers about shipping, returns, warranty, sizing, batteries, and product use here.
Visit our FAQs page to find answers to common questions.
Warmth Beyond the Ordinary
SAVIOR HEAT Heated Jacket is built for commuting, hiking, skiing, camping, travel, and everyday outdoor use in cold weather.
Five carbon fiber heating zones warm the collar, abdomen, and back, while dual-zone control lets you heat the front, back, or both areas.
A 7.4V 5000mAh battery powers three heat levels, and the windproof shell, secure pockets, adjustable hem, and ventilation zipper help balance warmth and comfort.
Advanced heating technology delivers consistent warmth with NTC overheat protection for safer, worry-free comfort.
High: 149°F / 65°C | Up to 3H Runtime
Medium: 131°F / 55°C | Up to 5H Runtime
Low: 113°F / 45°C | Up to 10H Runtime
Up to 70% runtime efficiency at -4°F.
Reliable warmth, even in extreme cold.
*Data based on SAVIOR HEAT lab testing.
BATTERY PERFORMANCE
7.4V 5000mAh rechargeable battery power, engineered for stable winter performance.
Cold-Resistant Power
Stable output when temperatures drop.
UL Certified. FCC / CE / RoHS / UKCA Compliant. MSDS Available.
Safety-tested for reliable charging, storage, and everyday winter use.
Up to 10Hrs Runtime
Long-lasting warmth on low setting under standard testing conditions.
Tech Specs
Fabric
Cotton
Heating System
Core Body Heating Coverage
Extreme cold protection
Effective down to -5°F
Warmth for neck, back, waist, and pockets
Three Adjustable Heating Settings
3 heat levels
Low: 104–113°F
Medium: 122–131°F
High: 131–149°F
Carbon Fiber Heating Elements
Upgraded carbon fiber heating system
Expanded heating coverage for lasting warmth
Long-Lasting Heat
High: 3–3.5 hours
Medium: 4–5 hours
Low: 9–10 hours
Battery
7.4V 5000mAh battery
Design
Slim Layering Design
Lightweight & breathable
Warm and flexible fit
Secure Concealed Battery Pocket
Hidden battery compartment
Secure fit during movement
Comfortable for daily wear and outdoor use
USB Rechargeable Power System
USB rechargeable
Compatible with standard USB wall chargers
Easy to power up at home or on the go
Dual-Zone Heat Control
Front and back heating zones
Heat together or separately
Adjust warmth for different weather and activities
Included in the Box
Heated Apparel
5000mAh Battery
Dual Charging Cable
User Manual
Portable Storage Bag
Premium Gift Box
FAQs
How to choose the right size?
Try measuring the key areas based on the product style, such as chest, waist, hips, or inseam, then refer to our size chart to find the right fit. If you’re between sizes or prefer layering underneath, we recommend choosing the larger size for a more comfortable fit.
Is heated apparel good for outdoor activities?
Yes. Heated apparel is designed for cold-weather activities like skiing, hiking, camping, hunting, dog walking, commuting, outdoor work, and everyday winter wear. If you get cold easily, it’s a great choice for staying warm, comfortable, and ready for the day.
How long does the battery last?
A fully charged battery typically lasts 2–12 hours depending on the product, battery capacity, and heat setting. In general, high heat provides shorter runtime, while low heat offers longer-lasting warmth. Actual battery life may vary based on outside temperature and usage conditions.
How to use heated apparel correctly?
Step 1: Charge the Battery — Fully charge the battery before first use.
Step 2: Connect the Battery — Plug the battery into the cable inside the battery pocket.
Step 3: Turn On the Heat — Press the power button to turn on the heating system and adjust the temperature.
Step 4: Turn Off the Heat — Press the power button until the indicator light turns off.
Note: If the heated apparel will not be used for a long time, please remove the battery.
How should I care for heated apparel?
Remove the battery before cleaning. Zip up the garment and place it in a laundry bag before washing. Machine wash on a gentle cycle with cold water, then air dry only. Do not tumble dry, bleach, iron, or dry clean.
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